Shipping policy

Shipping Policy

At Borgier, we are committed to providing a smooth, reliable, and customer-friendly delivery experience. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered through our website.

Order Processing

Once your order is confirmed, our team will begin processing and preparing it for dispatch.

Orders are processed after successful confirmation of order details and payment, unless otherwise communicated by Borgier.

Delivery Coverage

Borgier delivers across serviceable locations in India.

Delivery availability may vary depending on the customer’s location, courier partner serviceability, and logistics conditions.

Shipping Charges

Borgier offers free shipping on all orders, unless otherwise mentioned on the product page, offer page, or checkout page.

Estimated Delivery Timeline

Estimated delivery time may vary depending on your location and service availability.

Delivery timelines are calculated from the date of order confirmation and dispatch. Remote locations or areas with limited courier service may require additional delivery time.

Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS.

Customers can use the tracking details to monitor the shipment status and estimated delivery progress.

Delivery Delays

While we make every effort to deliver orders on time, delivery may occasionally be delayed due to unforeseen circumstances such as:

Logistics delays
High demand periods
Weather conditions
Public holidays
Courier service disruptions
Operational or regional restrictions

Borgier will not be responsible for delays caused by courier partners or circumstances beyond our control, but we will support customers with available tracking and delivery updates.

Incorrect or Incomplete Address

Customers are responsible for providing accurate shipping details, including name, phone number, email address, complete address, city, state, and PIN code.

Borgier will not be responsible for failed delivery or delays caused by incorrect, incomplete, or unavailable delivery information.

Failed Delivery Attempts

If the courier partner is unable to deliver the order due to customer unavailability, incorrect address, or unreachable contact number, the shipment may be returned to Borgier.

In such cases, additional shipping or re-delivery charges may apply, if applicable.

Damaged Package on Delivery

If the package appears damaged, tampered with, or opened at the time of delivery, customers are advised to take clear photos or videos and contact Borgier customer care immediately.

Our team will review the concern and assist with the next steps.

Contact Us

For shipping, tracking, or delivery-related queries, please contact Borgier customer care.

Email: borgierindia@gmail.com
Phone: +91 94969 88242